Personal information is any information about you, that identifies you or by which your identity can reasonably be ascertained. Consideration of Personal Information Privacy we are committed to being open and transparent about how we manage your personal information. Where our documents or interactions with you ask for personal information, we will generally state the purposes for its use and to whom it may be disclosed. Collection of Personal Information tradefca.com collects the necessary information required to perform our service including to open an account, execute transactions, safeguard your assets and your privacy and provide you with the services you require. To this the end, tradefca.com gathers information from you and may, in certain circumstances, gather information from relevant banks and/or credit agencies, and/or other sources which help us profile your requirements and preferences and provide better services to you.
The information tradefca.com collects may include:
Application information – The personal information you provide us in your application, such as your name, address, date of birth, email address, employment details, income, and income source, tax file number, etc., is used in order to facilitate the assessment of your application. The information you provide us is also used for the purposes of communicating with you.
Transaction information – Information to assess your trading experience and suitability to transact using our products and services, as well as information about the anticipated volume and value of your transactions with us, is used to enable the construction of your economic profile.
Verification information – Information necessary to verify your identity is collected from you, such as an identification card, passport number or driver’s license number. This also may include background information we receive about you from public records or from other entities not affiliated with tradefca.com. This information may come from an application form, opening or maintaining an account with us, using our products and services, calling us or visiting our website. Please note that we may record our telephone conversations with you. We may make inquiries as to your identity(es) and other personal details, as required by the AntiMoney Laundering and Counter-Terrorism Financing Act 2006. Your personal information will be treated strictly in accordance with the Privacy Act 1988 (Cth). Please also note that because of the nature of the services we provide and our regulatory obligations we do not have the option of allowing you to deal with us on an anonymous basis. If you choose not to provide the information we need to fulfill your request for a specific product or service, we may not be able to provide you with the requested product or service.
Use of Personal Information and Disclosure (including Overseas)
The information collected is required to enable us to provide a service to you. This information helps us to improve services, establishing and managing your account, reviewing your ongoing needs, enhancing customer service, customize your browsing experience and inform you of additional products, services or promotions relevant to you. If you do not want to receive information of this nature for any reason, please contact us at the following email address [email protected]. Although you are not required to provide tradefca.com with any of the personal information that we may request please note that failure to do so could result in tradefca.com not being able to open your account or provide you with the services you require.
We may disclose your personal information to:
Our related bodies corporate, agents, employees, and representatives; Credit reporting or reference agencies; Financial institutions and other similar organizations in connection with our corporate activities or that are nominated by you; External service providers and professional advisers that provide services to us such as account processing, fulfillment, Client service, Client satisfaction surveys or other data collection activities relevant to our business; Credit providers, collection agencies, courts, tribunals, and regulatory authorities as agreed or authorized by law; Any organization which you request us to or any persons acting on your behalf, including your financial adviser, broker, solicitor or accountant; Partners, affiliates and alliances and introducing brokers with whom we have a mutual relationship (any of whom may be within or outside Australia or the European Economic Area); Where you have been introduced to us, the person responsible for the introduction may have access to your information. You hereby unambiguously and unequivocally consent to the sharing of information with such a person; and anyone authorized by an individual, as specified by that individual or the contract.
tradefca.com reserves the right to disclose personal information to third parties where required by law, regulatory, law enforcement or other government authority of competent jurisdiction in order to protect our rights and/or to comply with such legal proceedings. Such disclosure shall occur on a ‘need-to-know’ basis unless otherwise instructed by a regulatory or other government authority. Under such circumstances, tradefca.com shall expressly inform the third party regarding the confidential nature of the information.
By accessing this website or by submitting an application to open an account with tradefca.com, you give your consent to tradefca.com tradefca.com to collect, maintain, use and disclose personal information about you and provided by you or by another person as described above.
tradefca.com may make changes to this Privacy Statement from time to time for any reason.